Privacy Policy
At ECity Solutions LLC, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, websites, and applications. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, billing address, payment details, and other information you provide when creating an account or making a purchase.
1.2 Usage Data: We collect information about your interaction with our services, including IP addresses, browser types, operating systems, referral URLs, and usage statistics.
1.3 Cookies and Tracking Technologies: Our website uses cookies, web beacons, and similar tracking technologies to improve user experience, analyze traffic, and tailor content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Process orders, manage accounts, and deliver services.
- To improve our services: Analyze usage patterns and improve our platform’s functionality and performance.
- To communicate with you: Send notifications, updates, and marketing communications.
- To ensure security: Protect against unauthorized access, fraud, and abuse.
3. How We Share Your Information
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers for payment processing, hosting, analytics, or other necessary business functions.
3.2 Legal Obligations: We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of ECity Solutions or others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Privacy Choices
5.1 Access and Correction: You can access, correct, or update your personal information by logging into your account or contacting us directly.
5.2 Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us.
5.3 Cookies: You can control cookies through your browser settings or our cookie consent tool.
6. Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. International Users
If you are accessing our services from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
8. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website, and we will notify you of significant updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ECity Solutions LLC
Email: info@ecity.solutions
Phone: (281)785-3874
Mailing Address: 1802 N Alafaya Trail, Orlando, FL 32826